Gibson Vacation Rentals FAQ

Where Can I Find The Best Deal For A Gibson Beach Rentals-Managed Property?

Here, on our website!  Save more by booking direct to avoid extra fees from other listing sites. We have filtered search results and easy navigation. Don’t forget to check out our Year Round Specials for even better deals!

How Do I Book?

Use our website to book online as it is an easy, stress-free process that is available 24/7.  Start by going to the Vacation Rentals page and use our Property Search.  Our search functions are customizable!  After picking out your favorite unit, use the Book It button to confirm your dream vacation!

If you prefer to book over the phone, please call our toll free reservation number at (866)- 369-0292 or (850) 837-1653

What Happens After I Book?

After you book, you will receive a few emails from us to ensure you have everything you need for your vacation:

Payment confirmation – instant confirmation is emailed after your payment has been processed. If multiple transactions are processed on the card on file, you will receive individual payment confirmations for each transaction.

Rental contract – our contracts can be electronically signed for ease-of-use and future reference. Simply follow the how-to instructions in the email we send to you, and the signed contract will be copied to both our office and your email! This contract is required to be signed within 3 days of booking to confirm access to your booked unit.

Book Direct and Save with Gibson Vacation Rentals!

What Time Is Check-In And Check-Out?

Our check-in time starts at 4:00PM CST.  Our check-out time is 10:00am CST. Unauthorized early arrivals and late departures are not guaranteed and will incur additional fees.

Can I Request Early Arrival?

We cannot guarantee early check-ins, but if we are able to grant early access to your booked unit, we will contact you promptly on the day of your arrival or prior to. Additional fees will occur.

What Do I Do On My Check-In Day?

On the day of your arrival at the 4:00PM CST check-in time, we will notify the number we have on file via Text Message SMS with your door code information. Our goal is to get you on vacation as quickly as possible!

For security purposes, we will not make your door and property access codes available to you until around Noon CST on the day of arrival. Please do not enter the property prior to 4:00PM CST.

Where Do I Find Directions To The Property?

You can find them in your rental contract. On the first page you will see the full address for use in your GPS and then driving directions immediately following.

What Do I Do If There Is An Emergency After-Hours?

For unit or access code-related emergencies that happen after our office hours, please call (850) 460 -9221 to reach our after-hours service. For security emergencies, please call the resort security line listed below.

Sandestin Resort Security
(850) 267-5001

Tops’l Resort Security
(850) 267-9229

Is Travel Insurance An Option To Add To My Booking?

Yes, and we strongly recommend adding the coverage to protect your investment so you do not forfeit all your hard-earned money. Review more Travel Insurance details on our Policies page.

Can I Cancel And What Penalties Are There If I Do?

Daily/Weekly Reservations cancelled outside 15 days prior to the scheduled arrival date will result in a full refund of your prepayments less a $75 processing fee plus tax. Cancelling your reservation for any reason within 15 days of your scheduled arrival will result in complete forfeiture of total booking charges.

Although there is no assurance of our team's success, we will attempt to re-rent the vacation rental to another guest for your scheduled stay. In the event that our team is successful, you will be eligible for a refund equivalent to the amount paid for any nights that are re-rented, minus a $75 processing fee plus tax.

Monthly (snowbird) Reservations cancelled a minimum of 60 days prior to the scheduled arrival date will result in a full refund of your prepayments less a $200.00 cancellation fee plus tax. Cancelling your reservation for any reason within 60 days of your scheduled arrival will result in complete forfeiture of Total Booking Charges.

What Kind Of Damage Deposit Is There?

Gibson Beach Rentals has chosen to protect our Guests against damage by participating in the Accidental Rental Damage Protection Plan. This one-time fee of $75.00 included in every reservation protects our guests for up to $750.00 of unintentional damages. We have elected to protect our guests in this manner from cashed damage deposits that they never see back in their hands or checks with your personal information that never get returned. The non-refundable fee covers you for unintentional damages that may occur through no fault of your own. We want to eliminate the stress you may have for these unpreventable accidents.

How Do I Get Logged Onto The Internet Once I’m There?

From inside your unit, feel free to ask Alexa, she can provide you with wi-fi access and so much more!

Can I Hold A Unit?

Unfortunately, no. We are unable to process holds without the deposit/payment due.

How Much Do I Have To Put Down Upfront? When Is The Rest Due?

If you are booking more than 30 days before your arrival date: 30% of the grand total is due at booking. The remaining balance is automatically processed against the card on file 30 days before your arrival date.

If you are booking within 30 days of your arrival date: Full payment is due at booking.

What Is An Amenity Card, And How Do I Add It To My Reservation?

Sandestin Resort – Amenity Cards are not available for a guest to purchase directly. Sandestin Resort terminated use of the amenities card by the following individuals: FRBOs, independents, or any other independent property management guest(s).

Tops’l Resort – Owner(s) of property reserved must belong to the Resort Amenity Program in order for the guest to purchase the Amenity Card. This is not available for all properties – please contact our office for a list of details prior to booking. Refunds are not provided for any reasons associated with the amenity card.