Gibson Vacation Rentals FAQ’s

Here, on our website!  Save more by booking direct to avoid extra fees from other listing sites. We have filtered search results and easy navigation. Don’t forget to check out our Year Round Specials and Flash Sales for even better deals!

Use our website to book online as it is an easy, stress-free process that is available 24/7.  Start by going to the Vacation Rentals page and use our Property Search.  Our search functions are customizable!  After picking out your favorite unit, use the Book It button to confirm your dream vacation!

If you prefer to book over the phone, please call out roll free reservation number at (866) 369.0292.

After you book, you will receive a few emails from us to ensure you have everything you need for your vacation:

• Payment confirmation – instant confirmation is emailed after your payment has been processed. If multiple transactions are processed on the card on file, you will receive individual payment confirmations for each transaction.
• Rental contract – our contracts can be electronically signed for ease-of-use and future reference. Simply follow the how-to instructions in the email we send to you, and the signed contract will be copied to both our office and your email! This contract is required to be signed within 3 days of booking to confirm access to your booked unit.
• GBR app invitation – we have a really great smartphone app that will have all your access information contained within. You can also use the website version of the app in case you do not want to use our app.  For security purposes, you will not see door and property access codes until the day of your arrival.

Our check-in time is 4:00PM CST.  Our check-out time is 10:00am CST. Unauthorized early arrivals and late departures are not guaranteed and will incur additional fees.

We cannot guarantee early check-ins, but if we are able to grant early access to your booked unit, we will contact you promptly on the day of your arrival or prior to. Additional fees will occur.

So easy – all you have to do is just show up to your booked unit on the day of your arrival at the 4:00PM CST check-in time.  There is no need to check-in at our office or any other location as no one wants to get lost on their first day of a vacation!

Make sure to download our awesome, user-friendly GBR app before your arrival as well. For security purposes, we will not make your door and property access codes available to you until around Noon CST on the day of arrival. Please do not enter the property prior to 4:00PM CST.

In the GBR app, on the Dashboard tab, tap the main photo of your unit. On the Property Details page, you will see the property address right below the unit photo. If you continue to scroll down, you will also find the local driving instructions labeled “Directions.

You can also find them in your rental contract. On the first page you will see the full address for use in your GPS and then driving directions immediately following.

For unit or access code-related emergencies that happen after our office hours, please call (850) 460.9221 to reach our after-hours service. For security emergencies, please call the resort security line listed below.